
Mission Statement
To create a standard of excellence that honors God.
Create:
- Cookies & Pastries
- Gift baskets, special gift packages
- Personal at-home atmosphere
Standards:
- Positive employee attitudes
Customers are considered "guests"
- Store is clean, merchandized and inviting
- Product is always consistent
- Ingredients are carefully selected
- Variety is always changing
- Recipes are confidential
Excellence:
- Taste and presentation
- Customer experience
- Creative solutions
- Employee satisfaction & appreciation